a delightful surprise for allergy sufferers at new year's eve, with welcoming staff and lovely room service

Excellent service, friendly staff.

Impressive attention to detail in room decor made our stay cozy.

Check-in process was frustratingly slow due to malfunctioning terminals.

would like to go back here again

Family room double single beds was perfect for us! It had a kettle, big soft towels, and a nice seating area. The indoor swimming pool was great, especially with the sun loungers around. Breakfast had freshly baked croissants and a decent variety of organic juices. Close to major routes for easy travel too.

Couldn't recommend more for short stay

Comfortable room, clean bar area, with a well-stocked tea and coffee station that made our mornings delightful during our two-night stay.

Nothing to complain about.

the family room was perfect for us! the separated twin bed area was great for putting the kids to bed while we enjoyed some tv time. there was a decent kettle and big soft white towels in the room. fabulous breakfasts in the lovely restaurant overlooking the garden made our mornings special. the easy access to all major routes was a big plus.

would recommend

Recommend it for couples seeking comfort

The room we had was a good size with a nice bath and shower. perfect for unwinding after a long day. The huge TV for some late night TV binges was a nice touch. And let me tell you, the breakfast was stellar – fresh, local food that was the perfect way to start the day.

It wasn’t cheap, but still acceptable given the experience.

Really loved the peaceful garden area, perfect for relaxing mornings! 🌿 The only downside was the shower had a constant drip, but it didn't ruin my stay. Would definitely recommend for a cozy getaway!

Had a fantastic time staying with friends! We explored the Tractor Boys' football club and had a blast at Colchester Zoo. The staff were super friendly, and breakfast was great. Just a heads up, the self check-in was a bit awkward, but overall, a solid trip.

Had a fantastic stay at Best Western Ipswich Hotel! The room was clean and comfortable, perfect for unwinding after a long day. The breakfast was delicious, with plenty of options to fuel up for the day ahead. The staff were friendly and made me feel welcome throughout my stay.

Wi-Fi signal was a bit spotty at times.

We loved our stay in the Superior Double Room, especially the super comfy bed and the delicious food we had for dinner. There are some great relaxation spots, like the indoor pool and garden area, perfect for unwinding. Just a heads up, we had a bit of trouble with dinner reservations, so it’s a good idea to book ahead if you can. 😊

Room was spacious and clean, but alarm went off multiple times at night.

A clean and spacious Double Room provided a comfortable stay. Tea and coffee facilities, along with a large TV, added convenience. The dining experience was particularly enjoyable, featuring home-baked Alentejo bread and well-prepared meals. the bathroom, while functional, showed signs of age, and the parking area could be more clearly marked. Some communal areas felt a bit worn despite the overall freshness of the hotel.

comfortable stay with minor inconveniences

The garden view from our superior room added a nice touch to our mornings. The proximity to our destination made it easy for us to explore the area without any hassle.

Parking was a bit challenging during peak hours.

Oi! The dining scene here is a hit with the top-notch food served, especially the pizza that dazzled my taste buds. And the staff? Proper legends! They were super friendly and worked their socks off to keep us happy.

Now, about the lows, first room I got reeked of stale smoke, and it took ages to sort. In the end, found mold under the bed. The windows were a hassle, too! Still, it didn't ruin the vibe too much.

Friendly staff but cleanliness needs improvement

I stayed for a night in a Superior Double Room, and while the staff were incredibly friendly and hardworking, the overall cleanliness of the hotel left much to be desired. My room had not been properly cleaned, as there were remnants from previous guests, including some hairs on the mugs. The breakfast was quite good, offering a variety of delicious options. With all the potential this place has, it would greatly benefit from some thorough cleaning and maintenance.